Privacy Policy

**Effective Date:** September 13, 2025

This Privacy Policy describes how AxplorSoft LLP (AxplorSoft, we, us, or our ) collects, uses, and protects the limited information you provide when using our database client software as a service (the Service ). We are committed to protecting the privacy of our users. This policy is designed to inform you about our practices regarding the information we collect and our firm commitment to never store customer or sensitive data.

1. The Information We Collect

Our Service is specifically designed to minimize data collection and maintain the highest level of user privacy. **AxplorSoft LLP does not, under any circumstances, collect or store your customer data, database content, or any other sensitive business information.**

The only information we collect from your use of the Service includes:

• **Database Queries:** The text of the queries you execute through our client.
• **Run Logs and Metadata:** Logs of query execution times, success/failure status, and general performance metrics.
• **Query Parameters:** The values of parameters passed to your queries.

This data is collected solely to provide the core functionality of our Service, improve its performance, and assist with debugging and error resolution.

2. How We Use Your Information

The limited information we collect is used exclusively for the following purposes:

• **Service Operation and Improvement:** To analyze query performance, identify bugs, and optimize the efficiency and functionality of our database client.
• **Providing Support:** To assist you with troubleshooting and resolving technical issues related to your queries.
• **Developing New Features:** To understand usage patterns and develop new features that enhance the user experience.

We do not use the collected data for marketing, profiling, or any other commercial purpose unrelated to the improvement and delivery of the Service.

3. Data Security

We take the security of your information seriously. The queries, run logs, and parameters we collect are protected by state-of-the-art security measures. We employ technical, administrative, and physical safeguards to prevent unauthorized access, use, or disclosure of this data. All data is encrypted both in transit and at rest.

4. Data Retention

We retain the collected data (queries, run logs, and parameters) for a limited period necessary to fulfill the purposes outlined in this policy, typically for up to [e.g., 90 days, 6 months, 1 year]. After this period, the data is automatically and permanently deleted from our systems.

5. International Data Transfer

AxplorSoft LLP operates globally, which means the limited data we collect may be stored and processed in any country where our service providers or we maintain facilities. By using the Service, you consent to the transfer of this information to countries outside of your country of residence, which may have different data protection rules.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the Effective Date at the top. We encourage you to review this policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: